HOTEL DERBY, Zermatt – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Hotel Derby offers 22 guestrooms, including double rooms and apartments. Rooms feature box spring beds, minibars, safes, and multimedia TV systems. Many have balcon facing Bahnhofstrasse with partial Matterhorn views. The Residence Bellevue provides 2-bedroom apartments with fully equipped kitchens, open fireplaces, and renovated bathrooms. All rooms include high-speed Wi-Fi and soundproofing.
Dining & Restaurant
The onsite restaurant serves Italian and international cuisine with 90 different dishes, including flambéed meats prepared tableside. Breakfast buffet includes homemade muesli, freshly baked bread, cold cuts, and cheeses. The terrace seats 40 people with views of Bahnhofstrasse. Open daily from 7:00 AM to midnight, with kitchen service from 11:30 AM to 10:00 PM.
Location & Access
Located directly on Bahnhofstrasse, 50 meters from Zermatt train station and Gornergrat Railway. A 5-minute walk from Sunnegga Cable Car. The local bus from Bahnhofplatz takes guests to Matterhorn Glacier Paradise valley station. Zermatt is car-free; visitors park in Täsch and take the shuttle train (runs every 20 minutes).
Activities & Surroundings
Steps from Matterhorn Ski Paradise and Swiss Alps. Nearby attractions include Stellisee lake (0.3 km), Mountaineers Cemetery, and Photopoint Kirchbrucke bridge (0.5 km). Guests can access hiking trails, golf courses, and cycling routes. Ski storage is available onsite. The Klein-Matterhorn Cable Car and Schwarzsee Lake are minutes away by bus or foot.
Services & Amenities
Services include complimentary newspapers, dry cleaning, multilingual staff, and tour assistance. Room service available on request. Property features safety equipment including fire extinguishers, smoke detectors, and first aid kits. Free WiFi throughout property. Children 0-2 years stay free in cribs. Airport shuttle service available.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- Express check-in/ -out
- Concierge desk
- Pets allowed
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
- Golf course
Services
- Paid airport shuttle
- Pet amenities available
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Packed lunches
- Special diet menus
Children
- Playpen
- Children's menu
Spa & Leisure
- Sun terrace
- Leisure/ TV room
Room features
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Location
Guest Ratings & Reviews
My stay at the hotel was a mix of positives and negatives. The room was quite big and stylish but ended up being different from what I expected, and there was a strong smoking stench that lingered. The service was friendly and accommodating overall, with some great recommendations, but there were instances like the lift being locked during room service. The location was very convenient, just steps away from the train station and surrounded by everything I needed. The dining options were sufficient but lacked some variety. Overall, a stay with its ups and downs.
Despite the strong smoking stench in the room that the porter dismissed without offering a change, my stay at the hotel was pleasant. The room had plenty of electric sockets, including universal and USB, which was convenient. The location was superb, being near the train station and right in the heart of town. The dining options were sufficient but nothing outstanding.
The hotel's location is perfect, right in the heart of Zermatt, near the train station and with convenient amenities nearby. The rooms, although pretty in pictures, are a bit small for a family of four. The service, unfortunately, lacked hospitality and friendliness. The dining options were limited, and the produce quality was underwhelming.
The hotel had modern and spacious rooms, just off the main road, but it was uncomfortably hot inside despite the heating on low. The lack of tea or coffee making facilities in the room was inconvenient, and the breakfast was disappointing. The price seemed high for the overall experience, and I wouldn't return or recommend it.
